Service Centers

Enjoy free service, forever.

Our Trusted Service Centers

Luzon

SSR HOUSEHOLD APPLIANCE SERVICE CENTER
Basement 1 Park Level, Robinson’sGalleria, Pasig City
Tel. No. (02) 8451-1159 / 0998-794-0316 / 0995-078-1377
COOLTRONICS
#1 Maganda St., Riverside Subd., Brgy. Santo Domingo, Cainta, Rizal
Tel. No. (02) 8656-4801 / 583-5912 / 0905-549-4321 / 0923-660-7986
TRONIX MASTER QUEZON CITY
777 N.S. Amoranto St., Santo Domingo Ave., Brgy. Siena, Quezon City
Tel. No. (02) 8743-9094 / (02) 8749-8477 / 0917-523-1489 / 0928-504-7715
TRONIX MASTER MANILA
1793 C. Aguila St., JP Laurel, San Miguel,Manila (Near Malacañang / St. Jude)
Tel. No. (02) 8734-4088 / 0922-279-9555 / 0997-602-2545
TRONIX MASTER ALABANG
LA-7 Service Town, Alabang Commercial Corp.,
Alabang Town Center
Tel. No. (02) 8807-3546 / 0922-758-4917 / 0917-589-9059
TRONIX MASTER PARAÑAQUE
Unit 103 CMSR Bldg., 88 President Ave. BF Homes, Sucat, Parañaque City
Tel. No. (02) 8828-2915 / 0932-406-0806 / 0997-602-2882
TRONIX MASTER SAN JUAN
135 N. Domingo St., Cor. Pinaglabanan, Brgy. Balong Bato, San Juan City
Tel. No. (02) 8721-9147 / (02) 7949-3608 / 0922-921-8653 / 0965-628-5170
TRONIX MASTER STA. CRUZ
910 Luzon St., IN-BET. Masangkay & Benavidez St., Sta. Cruz, Manila
Tel. No. (02) 5310-3553 / 0922-238-9971 / 0997-602-2543
TRONIX MASTER MARIKINA
37 Bayan-Bayanan Ave. Concepcion 1, Marikina City
Tel. No. (02) 7621-4663 / 0942-094-0088 / 0997-602-2881
DL ELECTRONICS PARTS & SUPPLY
2nd Floor Decibat Bldg. Lower Bonifacio St. Baguio City
Tel. No. (074) 442-2023 / 0915-323-3380
OLED ELECTRONICS REPAIR CENTER
#229 Merchan St. COR. Leon Guinto, Brgy. 9, Lucena City
Tel. No. (042) 716-1511 / 0939-916-6127
MAC AIRE COOLING INDUSTRIES CORP. (Tarlac Mac Enterprises Inc.)
Panganiban St., Sto. Cristo, Tarlac City
Tel. No. 0919-080-6741 / 0919-080-6740
HD-TECH ELECTRONICS & AIRCON SERVICE CENTER (Albay)
Velasco Subd., Bagumbayan, Daraga, Albay
Tel. No. (052) 483-1252 / 0927-216-2055 / 0920-812-8998
HD-TECH ELECTRONICS & AIRCON SERVICE CENTER (Naga)
Door 1 PLDT Building, Diversion Road, Naga City
Tel. No. (052) 472-2902 / 0938-291-4952 / 0915-660-8333
NIKKI ELECTRONICS
#1 Polvorista St., COR. Burabod, Sorsogon City
Tel. No. 0929-231-7301
JON-ROS ELECTRONICS REPAIR SHOP
#154 Malvar St., Brgy. Matahimik, Puerto Princesa, Palawan City
Tel. No. 0915-690-9477
NBJ ELECTRONICS REPAIR CENTER (Dasma Cavite)
Sta. Clara, Congressional Road, Brgy. H2, Dasmariña, Cavite
Tel. No. 0908-989-0168 / 0916-553- 9782
NBJ ELECTRONICS REPAIR CENTER (Lipa Batangas)
#47 Purok Banay-Banay, San Vicente, Lipa City, Batangas
Tel. No. 0906-046-2433 / 0912-282-0528

Visayas

RNJ ELECTRONICS REPAIR SHOP
#1 Brgy. Mansaya, COR. Road Loboc, Lapaz,
Iloilo City
Tel No. 0963-864-7313 / 0912-136-6103
MANDAUE ELECTRONICS CORP.
MC Briones Highway, Maguikay Mandaue, Cebu City
Tel No. (032) 8421-5842 / 344-9802 / 0908-485-6232
ULTIMATE FIX.COM TRADING AND SERVICES
R. Rosales Bldg., San Isidro, Talisay City, Cebu
Tel No. (032) 462-5983 / 0917-571-5177 / 0943-494-7337
WESTERN ELECTRONICS
Door 9-12 Migrant Center Burgos-Lacson St. Bacolod City, Negros Occidental
Tel No. 0933-864-1976 / (034) 434-9408
NORTHWAY SERVICES
#0471 CPG North Ave., Cogon, Tagbilaran City
Tel No. 0919-726-7521
WESTERN ELECTRONICS
9-12 Migrant Center, COR. Burgos-Lacson St., Bacolod City, Negros Occidental
Tel No. 0933-864-1976 / (034) 434-9408 / 0932-696-3663 / 0925-565-8509
MHEL AIRCONDITION REFRIGERATION SUPPLY & SERVICES
LOT 10A Block 10M.V Hechanova, Jaro, Iloilo city
Tel No. (033) 331-2757 / 0921-208-7970 / 0977-822-9788 / 0939-564-1092 / 0977-824-9669
PROTECH APPLIANCE SERVICE CENTER
South Road, Mangnao, Dumaguete City
Tel No. (035) 422-2841 / 0995-096-5097 / 0977-455-4261
ELECTRONICS CITY & SERVICE CENTER INC.
Avenida Veteranos COR. Artemeo Mate St., Tacloban City, Leyte
Tel No. (053) 321-3302 / 523-7361 / 523-6560 / 0917-721-9690
JOVAN APPLIANCE SERVICE CENTER
P1 Brgy. Obrero, COR. Reconee, Maharlika Highway, Calbayog City, Western Samar
Tel No. (055) 533-9542 / 0917-6274-802

Mindanao

ACCUFIX SERVICE CENTER
41 EJP Laurel St. Dadiangas East (Pob), General Santos City
Tel No. (083) 306-2269 / 0977-810-5792 / 0923-195-8735 / 0930-066-4080
H.S.A ELECTRONICS SERVICES
128 Montalvan Velez St., Cagayan de Oro City
Tel No. 0905-955-9831 / 0933-864-1498
HI-FI ELECTRONICS SERVICE CENTER
San Jose Road., San Jose Cawa-Cawa, Zamboanga City
Tel No. 0906-018-7435
TECHNOSOLUTION ELECTRONICS SERVICE CENTER
Door 2 Leonor Bldg., Quirino Ave., COR. San Pedro Extension, Davao City
Tel No. (082) 8222-6498 / 0932-121-6577

Warranty and Returns

Warranty Policy

TOUGH MAMA offers Lifetime Free Service Warranty which covers all TOUGH MAMA products. This means there is NO service/labor charge when servicing defective unit.

• Our 1-year warranty covers electrical and mechanical parts, for ALL TOUGH MAMA products except CLOCKS and ELECTRIC AIRPOTS, from the date of purchase if the product is deemed to be defective against workmanship.

• We also offer 2-years warranty for CLOCKS and ELECTRIC AIRPOTS.

• In case of claim, kindly present the warranty card and official receipt together with the product to any of our Authorized Service Centers.

Note:
NO Receipt, NO Warranty. Customers shall be automatically charged for the replacement of spare parts if there is no receipt/sales invoice (for proof-of-purchase) presented.

Warranty does not cover damages due to negligence or misuse of the product, mishandling of plastic parts & peripherals/accessories.

Warranty does not cover transportation and communication expenses therefore these will be shouldered by the customer.

Returns Policy

Return of merchandise by the customer shall be allowed but subjected to the following conditions:

• The item should be returned within seven (7) days from date of purchase at the branch where the item was originally purchased.

• The item should be returned with complete tags, labels, and accessories (box, styrofoam, plastic, etc.) with no defect or damage except for items with visible factory defects or defective against workmanship.

• Should be supported by a proof of purchase such as Sales Invoice or Official Receipt.